Refund policy

Our designs

Not the right fit? Return unworn, unwashed socks in their original packaging within 30 days of delivery for a refund or a different size.

Email us at solefoodsocks@gmail.com with your order number to start a return.
Return shipping is paid by the customer unless we made a mistake.
Refunds go back to your original payment method within 5 business days of the return arriving. Your bank may take a few more days to post it.
Original shipping charges aren't refundable.

Custom socks

Custom socks are printed just for you, so they can't be returned or exchanged, including for size. Please check the size guide before ordering.

Every custom order gets a proof, and nothing prints until you approve it. If your socks arrive with a printing defect or don't match the proof you approved, email us a photo within 14 days of delivery and we'll reprint them for free.

Damaged, defective, or wrong item

If anything arrives damaged, misprinted, or isn't what you ordered, email us a photo within 14 days of delivery. We'll send a replacement at no cost, and you don't need to send the original back.

Lost packages

Every order ships with tracking. If tracking shows delivered but you can't find your package, contact us and we'll help file a claim with USPS.

Questions?

Email solefoodsocks@gmail.com. A real person reads every message.